shipping, delivery & returns
hong kong shipping rates
standard chilled shipping (orders under HKD1000) - HK100
orders over HKD1000 - free chilled shipping
we endeavour to pack and post all orders within 24 hours. shipping & delivery limited to Hong Kong Island, Kowloon and New Territories excluding outlying islands (excluding North Lantau)
due to the nature of our product we are not able to accept returns for any opened stock.
we do not offer refunds for any stock that is deemed in unsellable condition upon arriving back in our warehouse.
all returned items must be in original packing and undamaged by the customer to be considered for refund.
in the event you would like to make a return, please use the contact us form within 24 hours of receiving your order.